Rules & Requirements
Vaccinations and Health Policy
We require a veterinarian certificate indicating proof of vaccines for Rabies, DHPP and Bordetella. A rabies certificate is required by Animal Control to be on file for all petss that participate in daycare or join us for overnights. We recommend the Bordatella every 6 months, but annually is required. If the Bordatella vaccine has never been given, or it has expired, a 7 day waiting period is required after administration prior to admission to daycare or overnights. For all other vaccinations, a 24 hour waiting period is required after the first administration of a vaccine or if it has expired. We also require a fecal test showing negative for all parasites and Giardia, done within the past six months. This needs to be updated every six months. Please provide a copy of all to A Dog’s Best Friend.
Age & Sex
All daycare dogs should be at least 16 weeks or older, with limited exceptions for younger puppies with consent of A Dog’s Best Friend GM. All overnight guests must be at least 4 months old. All dogs for daycare must be spayed or neutered, unless under 6 months of age, or with GM approval, a copy of the Certificate of Spay will be required for females.
Personal Belongings
ALL personal items are prohibited with the exception of food and medication. Overnight stays, A Dog’s Best Friend provides bedding, bowls and toys.
Behavior
A Dog’s Best Friend can not allow a pet that is not of sound mental health and does not possess a reasonable disposition towards humans or animals.
Payment
Daycare payment is required at the time of the service. Failure to cancel a reservation may result in fees. Deposit of $100 for sleepovers is required at the time of the reservation. Deposit will be applied to the overnight stay, at the time of checkout. Cancellations prior to 72 hours in advance of the reservation will be refunded. Reservations without at least 72 hours notice, will forfeit the deposit.
Flea and Internal Parasite Control
All pets must be treated with an effective form of flea control. If external parasites are discovered upon check-in, pets will be treated with an appropriate flea treatment at Owner/Guardian’s expense. If internal parasites are discovered during the pet’s stay, treatment and additional private room charges may apply at the Owner/Guardian’s expense. If internal or external parasites are identified, the pet parent will be notified immediately. If the pet is a daycare guest, the owners will be asked to pick up their pet immediately. If the pet is an overnight guest, the petwill be isolated to a private suite and will not be permitted to participate in daycare.
Dogs in Heat
Female dogs in heat can cause stress to male dogs. NO females in heat will be allowed to participate in in any ADBF services.
Feeding & Medication
Dog owners are encouraged to bring their own dog’s food as most dogs are sensitive to sudden dietary changes. Please provide ample food for your dog’s entire stay. If you dog requires medication, please make sure it is labeled and that dosage instructions are included.
Collars
All of our guests must have a “quick release” collar with some from of readable identification. This is for the safety of our dogs and our staff.
Cancellation
For daycare, a 24 hour cancellation to your reservation is required to avoid fees. For sleepovers, minimally 72 hours advance notice to avoid loss of deposit.
Hours and Late Pickup Policies
Daycare Business Hours are Monday – Friday 7:00am – 6:00pm
Daycare Late Policy: ALL dogs MUST be picked up by 6:00pm Monday through Friday. All daycare guests staying past business hours will be charged $1 per minute. Guests staying past 6:30pm will be checked into an Overnight Suite and can then be picked up the following morning. Overnight charges will be the responsibility of the Owner/Guardian.
Weekend Overnight Check-in and Check-out Policy: Pick up and drop off times for overnight weekend stays are between 8:00am – 9:00am and 5:00pm – 6:00pm and must be arranged at the time of reservations.
Temperament Assessment
To ensure the safety of all of our dogs and our staff, all dogs must undergo a temperament/working evaluation that is a full day at daycare with a variety of different stimuli and exposures before participating in daycare or sleepovers. Reservations are required. Only the GM can make exceptions to this policy.
Health
All pets must be in good health. A Dog’s Best Friend cannot accept the following: dogs that require medical treatment beyond the dispensing of oral and topical medication. Dogs that are not capable of walking and/or eliminating without assistance, guests that have had or been exposed to a contagious, communicable disease and/or illness in the past 30 days.
Reservation
ALL services require a reservation.
